I went to Jabatan Pendaftaran Negara today early morning to replace my identification card (Kad Pengenalan) at Petaling Jaya. Maybe I went there earlier, so the whole process only took less than 15 minutes.
The process is pretty simple, go to ticket counter and say you want to do a card replacement and take a number, no need to fill in any form if you doesn’t need to change the details on the card. Wait until the number to be called, pay Rm10 processing fees. Then wait again to be called for taking photo.
After that, wait for about 10 days to check for the status online via JPN website, via SMS or call them. That’s it.